iBASIS, a leading provider of communications solutions for operators and digital players globally, has entered into a five-year exclusive partnership with TelEm Group, a major mobile network in St. Maarten, to manage its international voice services in key markets.
“The partnership with iBASIS underscores our dedication to providing exceptional connectivity and communication services,” said Randell Hato, CFO of TelEm Group. “With their global reach and technical expertise, we can effectively meet our customers’ demands. By collaborating with iBASIS, we are optimizing operations and enhancing service quality. Cost efficiency is critical for our customers, and iBASIS strikes the ideal balance of affordability and reliability. We anticipate a 20% reduction in operational expenses in the initial phase, and their model will enable us to rapidly introduce new services to remain competitive and promote growth.”
According to Data Bridge Market Research, the global voice termination market, valued at $41.50 billion in 2024, is projected to grow to $126.94 billion by 2031, with a compound annual growth rate (CAGR) of 15%.
Regional operators like TelEm face challenges such as security threats, pricing pressures, and operational complexities. iBASIS’s managed voice services provide a comprehensive solution, including infrastructure, capacity, security, regulatory compliance, and operational consulting. As the exclusive gateway for all international traffic from TelEm Group’s network, iBASIS delivers high-quality voice services while reducing costs and streamlining operations.
“We are proud to partner with TelEm Group. This partnership showcases our ability to help carriers worldwide enhance their cost structures without compromising voice quality or fraud protection,” added Edwin van Ierland, COO of iBASIS. “Looking ahead, TelEm can also leverage iBASIS’s mobile, messaging, and bandwidth services to enrich its offerings across the Caribbean islands.”
About iBASIS
iBASIS is a leading communications solutions provider, enabling operators and digital players worldwide to perform and transform. Powered by Tofane Global, iBASIS is the first independent communications specialist and Tier One IPX vendor with over 800 LTE destinations. Serving more than 1,000 customers across 28 locations globally, iBASIS optimizes global connectivity, quality, and security to achieve high returns on voice, SMS A2P messaging, mobile data, 5G roaming, and IoT. For more information, visit iBASIS.com.
About TelEm Group
TelEm Group is a leading telecommunications provider in St. Maarten, offering a complete range of services to residential and business clients, as well as visitors. Committed to staying at the forefront of technological advancements in the ever-evolving market, TelEm Group plays a vital role in the country’s economic framework, collaborating with government entities to prioritize customer satisfaction
