T-Mobile (NASDAQ: TMUS) has unveiled Home Internet Backup, a new plan designed to offer an affordable and reliable 5G internet backup for customers of traditional ISPs like cable and fiber. This initiative ensures users stay connected even if their primary internet service fails. As the fastest-growing home internet provider in the U.S., T-Mobile currently serves over five million customers with its unlimited broadband plans, such as Home Internet and Home Internet Plus. With Home Internet Backup, the Un-carrier aims to provide cable customers with a dependable alternative during unexpected outages, leveraging the power of its 5G network.
Why it matters: According to CivicScience, nearly 20% of U.S. internet users experience internet outages a few times each month. These interruptions often occur at inconvenient times, disrupting productivity. T-Mobile’s new Home Internet Backup plan offers cable and fiber internet customers the reassurance of staying online during these unexpected outages.
Who it’s for: This plan is tailored for cable and fiber internet customers seeking a reliable backup Wi-Fi solution to maintain connectivity at home.
What else:
- Cost: Home Internet Backup is priced at $30 a month with AutoPay. Customers with an eligible T-Mobile voice line can get it for just $20 a month with AutoPay for a limited time.
- Data: The plan includes 130 GB of 5G data per month, sufficient to keep a typical household connected for up to seven days during primary service outages.
- Equipment: A 5G gateway is included at no extra cost, with no monthly equipment fees.
- Setup: Fast and easy self-installation allows users to go from box to browsing in 15 minutes or less. When the primary connection fails, users can quickly switch to the T-Mobile Wi-Fi signal.
T-Mobile 5G Home Internet, a fixed wireless service utilizing the Un-carrier’s extensive and highly acclaimed 5G network, is available to more than 50 million homes nationwide. For those seeking more than a backup solution and considering replacing their current ISP, T-Mobile offers various home broadband options. Home Internet comes with no annual contracts or equipment fees, easy setup, and Price Lock, which ensures a refund for the last month of service if T-Mobile raises rates and the customer leaves within 60 days (excluding taxes and fees). Home Internet Plus offers additional benefits, including T-Mobile’s latest 5G gateway, a Wi-Fi mesh access point for enhanced signal coverage, and 24/7 video tech support for Wi-Fi or smart connected devices in the home.
