Netcracker Technology announced today the extension of its long-term partnership with Ooredoo Qatar. The collaboration will see Ooredoo leveraging Netcracker’s Managed Services for its Revenue Management and CRM solutions, catering to both B2C and B2B customers across various telecom and other services, including ICT, IoT, and Cloud. This partnership will also extend into sectors such as Fintech and Entertainment as Ooredoo Qatar pursues innovative digital initiatives to sustain its leadership in technology within Qatar.
This extended partnership aims to enhance Ooredoo Qatar’s agility and reduce time to market, supporting the company’s ambition to make Qatar one of the world’s best-connected nations. By delegating its solution and support services to Netcracker, Ooredoo Qatar can concentrate on its core objectives of empowering customers and delivering an enhanced experience with streamlined journeys and touchpoints.
“Our renewed partnership with Netcracker allows us to stay at the vanguard of technological innovation and market responsiveness,” said Thani Ali Al-Malki, Chief Business Officer at Ooredoo Qatar. “By leveraging Netcracker’s expertise, we can deliver superior service to our customers. This collaboration is crucial as we lead the way towards digital transformation across multiple areas, significantly contributing to Qatar’s vision of becoming one of the world’s most connected and digitally empowered nations.”
“Ooredoo Qatar is at the forefront of creating a customer-focused network and delivering excellence in customer experience, which we are proud to help support,” said Mervat El Dabae, EMEA Regional Vice President at Netcracker. “We value our long-standing partnership and look forward to working closely together for even greater success.”
