Bringing American subscribe Language Interpreting to further guests
This time, we broadened our support for our Deaf and hard of hearing guests. We expanded our cooperation with Communication Service for the Deaf( CSD), who power our being ASL NOW client service line, which has entered encouraging feedback from druggies. One client participated,” this service equates to full availability as can be, not just the ASL part but also the artistic. I called to drop the listed tech appointment and the whole process felt like I was understood in every aspect. It’s amazing!”
With similar positive gests for our guests, we worked with CSD to extend this impact and come the first retailer in our assiduity to offer live American subscribe Language videotape remote interpreting services in our Xfinity retail stores. We demurred off the airman in Philadelphia, PASt. Augustine, FL; Frederick, MD; and San Jose, CA, and will continue to roll it out to further stores across the country in 2024.
results through Innovation with our Xfinity Large Button Remote
structure on the launch of our award- winning Large Button Voice Remote at the end of 2022, this time, we ’ve distributed it to knockouts of thousands further guests with vision, mobility, and dexterity impairments, enabling them to enjoy their Xfinity home entertainment experience more completely. This remote embodies our approach to developing results through invention, as part of our charge to produce more accessible products that are better for everyone.
Making our Entertainment Experience More Accessible
This time, Xumo, the Comcast and Charter common adventure, launched its 4K streaming device, Xumo Stream Box, across the country to Spectrum and Xfinity guests, and will be coming to Mediacom guests. The Xumo Stream Box allows us to extend the core entertainment availability features bedded within our global technology platform to millions more druggies, including voice guidance( talking companion experience), voice remote, closed captioning, audio description, and more, all while perfecting the experience for everyone differently as well.
And for our guests with physical and speech disabilities, including ALS, we continued to work with Team Gleason to promote and advance our Xfinity Adaptive Web Remote. This time, we made it easier than ever to add and use buttons for popular features and streaming services, or custom buttons for any voice command.
Continuing our Commitment to an Inclusive Company Culture
Our commitment to all guests stems from our company culture, which prioritizes equity and addition, and we’re recognized to be honored for our work in this area too. This time, we were honored by DisabilityIN as a bravery Place to Work for Disability Addition for the ninth successive time and Comcast was also named a 2023 Leading Disability Employer by the National Organization on Disability.
We also had the pleasure of hosting mortal rights counsel and disability justice advocate, Haben Girma, to share in our DE&I Speaker Series in observance of National Disability Employment Awareness Month. In her inspiring talk, she participated particular exemplifications of using invention to produce results for her everyday life that also profit everyone.
Continuing the instigation
As we look ahead to 2024, we ’re taking stock of the progress we ’ve made and gearing up for further. At the Paris 2024 Summer Olympic and Paralympic Games, Comcast NBCUniversal will give live audio description on NBC primetime Olympics and all Paralympic broadcasts, along with continued expansion of NBCUniversal’s Paralympic content. We ’ll be suitable to work this platform to raise indeed farther mindfulness about availability and addition.
And that’s not all. We ’re preparing for a time of creating indeed more avenues to addition to connect further people to the moments that count through our content experience and technology platforms.