UScellular Expands ACP Customer Support

UScellular stands firmly behind its commitment to supporting customers enrolled in the Affordable Connectivity Program (ACP), ensuring they remain connected despite the program’s uncertain future.

The ACP, overseen by the Federal Communications Commission, serves as a vital lifeline for households, enabling access to essential broadband services for education, employment, and maintaining social connections. With discounts of up to $30 per month for eligible households and up to $75 per month for those on qualifying Tribal lands, the program has been instrumental in bridging the digital divide.

However, the program faces an uncertain future due to Congress not yet approving a budget to sustain it beyond April 2024. Recognizing the importance of continuity, UScellular has taken proactive steps to support its customers. Starting in May 2024, UScellular will provide a $12 monthly credit for 12 months to current ACP customers, alleviating the impact of the program’s impending conclusion.

Sheila Crisostomo, Vice President of Retail Sales and Operations at UScellular, emphasizes the company’s dedication to connecting people with what matters most. UScellular understands the significance of the ACP benefit to many of its customers and remains committed to offering the best and most affordable mobile and home internet services tailored to their needs.

Moreover, UScellular encourages customers to explore additional discount opportunities available on its website, such as Lifeline, military, and various partner or employee discounts. Customers are also urged to engage with their local UScellular store for personalized account reviews, ensuring they’re on the most suitable plans, including unlimited mobile plans starting at $29.99 per month and Home Internet plans priced at $34.99 when bundled with a mobile line. Those passionate about preserving the ACP program are encouraged to voice their support by contacting Congress via the provided link.

In addition to its support for ACP customers, UScellular’s After School Access Project, initiated in 2021, continues to play a pivotal role in bridging the digital gap for students lacking reliable internet access outside school hours. With over $23 million in donations comprising hotspots and services, UScellular remains committed to empowering youth with dependable internet connectivity. Eligible non-profits are encouraged to apply for support through the project’s website.

Through these initiatives, UScellular reaffirms its commitment to keeping individuals and communities connected, regardless of economic circumstances, bridging the digital divide and fostering opportunities for all.

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