In the latest ISG Provider Lens™ study “Microsoft Cloud Ecosystem 2024”, industry analysts from ISG have recognized Deutsche Telekom and T-Systems as leaders in generative artificial intelligence services. The study highlights that Deutsche Telekom attained “Leader” status for Microsoft Clouds in Germany, specifically excelling in serving SME customers, while T-Systems was acknowledged for its leadership among large enterprises.
The Microsoft Clouds encompass Azure, Microsoft 365, and Dynamics 365, with T-Systems noted for pioneering generative AI initiatives early in the market cycle, offering compliant solutions and innovative services. Their M365 Managed AI Cognitive Services and M365 Managed Copilot were particularly highlighted as advanced AI applications.
T-Systems also received accolades as a leader in “Managed Services for Azure – Large Market”, “Microsoft 365 Services – Large Market”, and “SAP on Azure Services”. The study emphasized Deutsche Telekom’s significant investment in resources, methodological competence, and industry-specific expertise. They provide SMEs in Germany with comprehensive solutions including Copilot, GenAI, LLM, and other offerings. Additionally, Deutsche Telekom integrates Microsoft Teams closely with robust telephony solutions, reinforcing its differentiation in the market.
Deutsche Telekom maintained its “Leader Status” in multiple categories, including “Managed Services for Azure – Mid Market”, “Microsoft 365 Services – Mid Market”, “Power Platform Services”, and “Dynamics 365 Services”, marking its fourth consecutive recognition in these areas.
